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24/7 Customer Service: (713) 488-4000

Company Overview

Posted on by Defensive Driving Team | in Defensive Driving Tips

DefensiveDriving.com launched operations on February 2, 2000 from its home base in Houston, Texas.
A pioneer in the field of online driver safety education, DefensiveDriving.com® offers Texas and Florida state-approved defensive driving courses that drivers can take to reduce insurance rates, dismiss traffic tickets, and improve driver safety. We offer more ways to take defensive driving than any other course provider, with our original Internet course, streaming video online, DVD video course with Internet interaction, and DVD video course with IVR (automated telephone voice system) interaction.

The philosophy at DefensiveDriving.com is to provide the most educational, highest quality products in the industry, and to support those products with exceptional customer service. The company achieves this by working with outside consultants, conducting focus groups with potential customers, and implementing best practices from the top call centers in the country. The company operates 24-hour in-house call and fulfillment centers that are staffed by highly trained customer support representatives and licensed defensive driving instructors.

This philosophy has paid off, because DefensiveDriving.com is the #1 rated online course in Texas, a distinction that has set the standard for the company’s additional product offerings. In 2004, the company’s dedication to excellence was recognized when the new Wheels in Motion® video course was awarded a Silver Plaque at the International Communications Film & Video Awards (part of the Chicago International Film Festival). In 2005, DefensiveDriving.com continued breaking new ground in the defensive driving industry by partnering with Time Warner Cable to offer the Wheels in Motion video On Demand.

In 2008, DefensiveDriving.com once again offered an industry first: defensive driving instruction via Online Streaming Video on the Internet. Now anyone with an Internet connection can watch the world’s best driving instruction video any time, with no returns, no late fees, and no wait!


Why DefensiveDriving.com
  • 15 Years in Business
  • Over 2 Million Customers Served
  • Highest Possible Better Business Bureau Rating
  • Award Winning Course