Have you had to call a TERRIBLE Call Center?

Posted on by Defensive Driving | in Helping You Drive Safely

Today I had the misfortune of dealing with the HCRTA to transfer my EZ Tag to my own account for the toll road.  After talking with 3 different people, I was instructed to do 3 different things.  The final person I spoke with couldn’t be bothered to assist me.  When I asked to speak with the previous person to whom I’d spoken, the girl, of course, couldn’t connect me.  She said that I could speak with a supervisor.  I told her that I did not understand why there are 3 people telling me to do 3 different things.  At that point, she finally told me how I could get this done. 

That’s all I asked from the beginning.  Why would a call center agent make things so difficult?  Is it because they do not listen effectively to what a customer is saying?  I often wonder this when I have to call various places for assistance. 

I am please to say that DefensiveDriving.com not only offers defensive driving courses in Texas for ticket dismissal, but also offers the best call center I’ve ever heard!  Not to mention, the trained experts at DefensiveDriving.com work around the clock to ensure you have immediate access to a trained professional!

Visit www.DefensiveDriving.com to check out our defensive driving course.  Lower your insurance rates by up to 10% today!

|

Customer Reviews

Defensivedriving.com has a ShopperApproved rating of 4.7 based on 110834 ratings and reviews.

Ananstacia Tucker TX, united states
Fast!!! So easy to get started.
Randall Cox Texas, united states
Great course. Very professional and easy to understand.
Anna Morse united states
Easy enough!
Melissa Hebert None, united states
Quick and easy
Breuna Preston None, united states
Good and quick
Alexandria Regan None, united states
very easy
Kristin Baughman-Walthall None, united states
Easy and quick
Darian Flores TX, United States
It's great
breanna tillery TX, United States
Very informative, simple to use
Ray Ernst united states
Great!
Isabel Ortiz Texas, united states
Great
nicolas nicodemus None, united states
super easy to navigate
Mckenna Ayers None, united states
Very Easy to follow
Madison Dubose None, united states
Very easy to use
Nolan Mccall None, united states
love
lydia hartsell None, united states
easy
Fred Casillas None, united states
It has been quick and easy
William Graves None, united states
Quick and really easy.
Ryan Miller TX, United States
Great experience easy to maneuver and use
Fraylon Gutierrez TX, United States
Easy and simple I would refer to any and everyone.
Lisa Novotny None, united states
Easy
Thomas Ditzer None, united states
quick & easy
James Mathis None, united states
Easyyy peasyyyyy
Nathan Lenz None, united states
Easy to use, quick to sign up, and the website is user friendly!
William Sutton
Easy to use
Samantha Smith
I have used this site for about 10 years! It is efficient and painless process!!
Leonard Dillon
Easy
See all reviews on shopperApproved.com
Why DefensiveDriving.com
  • 20 Years in Business
  • Over 2 Million Customers Served
  • Highest Possible Better Business Bureau Rating
  • Award Winning Course