Contact Us

Mailing Address

DefensiveDriving.com®
11 Greenway Plaza
Suite 3150
Houston, TX 77046

Frequently Asked Questions
Here’s a list of questions about the course you might find helpful. It covers many items that come up before, during and after you take the course.

Ask a Question/Report a Problem
If the FAQ section doesn’t answer all your questions, or you are having a problem you can reach us directly through email. We’ll get back to you with an answer right away.

Track Your Certificate
Track delivery of your certificate via FedEx here.

Lowest Price and shortest courses
available by law!

Our text and video courses are Texas State approved.

By law, our course length is 6 hours. Our courses offer the required 5 hour study time and a 1 hour break.

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Defensive Driving Reviews

4.7/5

Out of 114,051 independent reviews

See for yourself

100% Accessible and convenient

You can start and stop the course at any time and take as long as you need to complete it

We are also one of the only course providers to offer mobile and tablet friendly programs

You have full control to study at a time and place that suits your needs!

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Instant Certificate Download

Download Your Certificate of Completion the moment you finish the course!

We also offer certificate delivery by standard mail or FedEx Next Day. Choose whatever option fits you best.

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DISMISS YOUR TICKET OR WE PAY IT
UP TO $250

We're so confident that you can dismiss your ticket with our service that we'll give you up to $250 if you don't.

What do we mean by 'up to' ?

We've been doing this a long time (since 2000 to be exact), so we know your ticket will be dismissed. But, in the unlikely event that it isn't, we'd like to contribute some cash toward it, up to a value of $250.

Basically, if your ticket is $250 or less, we'll give you the full value of your ticket, if it's more than that, we'll give you $250.

It's really that simple.

View the full terms and conditions

We cannot provide a refund if any of these scenarios are applicable:

- You do not successfully complete the course prior to your court deadline.
- You do not have court permission to take a defensive driving course to dismiss a ticket.
- You provide the court with documentation that is inaccurate, incomplete or late or you fail to pay court fees.

If you would like to request a refund please contact us.

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Customer Reviews

Defensivedriving.com has a ShopperApproved rating of 4.7 based on 114971 ratings and reviews.

★★★★★

Yan Lin Texas, united states

Easy to register.

Louise Rosen Tx, united states

Very pleased with immediate customer service and help! Easy to complete course which was actually full of very helpful information and reminders!

Maitanya Macalino Manuel None, united states

Easy to use

Shontanique Bradley Tx, united states

Easy & very informative

Greyson Morgan None, united states

quick and easy

Peter John None, united states

100% easy online training

joel Torres None, united states

EASY

Aiyana Jennings None, united states

Cost efficient, and fast.

Gabrielle Martinez None, united states

Very easy and user friendly.

Raymond Lunn III None, united states

easy to navigate

Reynaldo Renteria None, united states

Very easy to register

Alma Rodriguez Diaz None, united states

Smooth and easy

Himal kuwar TX, united states

it was easy to use

Cheryl Arnold Texas, united states

Good and easy to use!

Dee McGinnis united states

easy and quick to sign up

Keith Schultz TX, united states

Very easy to register. Excellent material.

Nathan Duenez None, united states

Good

Ethan Webb None, united states

Super easy

Nicholas Novosad None, united states

Easy to use and straight forward. A+

George Boutwell None, united states

Easy to navigate

See all reviews on shopperApproved.com

Customer Service and General Information

Looking for your documents?

Click here to locate your Certificate of Completion

Click here to locate your Driver Record

Customer Service Hours:

Mailing Address

Get Started

Customer Reviews

Lowest Price and shortest courses
available by law!

Defensive Driving Reviews

See for yourself

100% Accessible and convenient

Instant Certificate Download

DISMISS YOUR TICKET OR WE PAY IT
UP TO $250

What do we mean by 'up to' ?

Contact Us

Customer Service and General Information

Looking for your documents?

Click here to locate your Certificate of Completion

Click here to locate your Driver Record

Customer Service Hours:

Mailing Address

Get Started

Customer Reviews

Lowest Price and shortest courses available by law!

Defensive Driving Reviews

See for yourself

100% Accessible and convenient

Instant Certificate Download

DISMISS YOUR TICKET OR WE PAY IT UP TO $250

What do we mean by 'up to' ?

Guaranteed to dismiss your ticket or we’ll pay it for you

So what's the catch?

Lowest Price and shortest courses
available by law!

DISMISS YOUR TICKET OR WE PAY IT
UP TO $250