Contact Us

Mailing Address

DefensiveDriving.com®
11 Greenway Plaza
Suite 3150
Houston, TX 77046

Frequently Asked Questions
Here’s a list of questions about the course you might find helpful. It covers many items that come up before, during and after you take the course.

Ask a Question/Report a Problem
If the FAQ section doesn’t answer all your questions, or you are having a problem you can reach us directly through email. We’ll get back to you with an answer right away.

Track Your Certificate
Track delivery of your certificate via FedEx here.

Lowest Price and shortest courses
available by law!

Our text and video courses are Texas State approved.

By law, our course length is 6 hours. Our courses offer the required 5 hour study time and a 1 hour break.

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Defensive Driving Reviews

4.7/5

Out of 114,051 independent reviews

See for yourself

100% Accessible and convenient

You can start and stop the course at any time and take as long as you need to complete it

We are also one of the only course providers to offer mobile and tablet friendly programs

You have full control to study at a time and place that suits your needs!

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Instant Certificate Download

Download Your Certificate of Completion the moment you finish the course!

We also offer certificate delivery by standard mail or FedEx Next Day. Choose whatever option fits you best.

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DISMISS YOUR TICKET OR WE PAY IT
UP TO $250

We're so confident that you can dismiss your ticket with our service that we'll give you up to $250 if you don't.

What do we mean by 'up to' ?

We've been doing this a long time (since 2000 to be exact), so we know your ticket will be dismissed. But, in the unlikely event that it isn't, we'd like to contribute some cash toward it, up to a value of $250.

Basically, if your ticket is $250 or less, we'll give you the full value of your ticket, if it's more than that, we'll give you $250.

It's really that simple.

View the full terms and conditions

We cannot provide a refund if any of these scenarios are applicable:

- You do not successfully complete the course prior to your court deadline.
- You do not have court permission to take a defensive driving course to dismiss a ticket.
- You provide the court with documentation that is inaccurate, incomplete or late or you fail to pay court fees.

If you would like to request a refund please contact us.

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Customer Reviews

Defensivedriving.com has a ShopperApproved rating of 4.7 based on 122513 ratings and reviews.

★★★★★

Christopher Scott united states

Easy to use

Juan Rodriguez None, united states

very easy and user friendly.

Rosa Valenzuela Walker None, united states

looks fair and easy

★★★

Heather Ceron TX, united states

easy to use

LINDA DEWITT TX, united states

Easy flow

Lucas Polver Texas, united states

It was great

Jamerick Davis None, united states

It was a good experience

Victor cruz None, united states

good

★★★★

Elliott Garza None, united states

Good

Eli Donovan Texas, united states

It's been easy

Clayton TX, United States

It was plesant

Magan Walton-Franco Tx, united states

Easy

Allie Giffin united states

Win Ng Texas, united states

Very helpful

Abdul Rahman Kawsara TX, united states

Super easy process! I chose the written option to be able to cruise through the course during my own free time.

Arnoldo Gonzalez None, united states

easy

Kade Sanchez None, united states

great

Song Thanh Do None, united states

Quick and Simple

Tonya Do tx, united states

It was a very simple and stress free site.

Roberto Figueroa united states

Simple

Rosemary Randell None, united states

Quick, easy sign up!

William Glenn III None, united states

Corein Eaton None, united states

Very nice.

Carol Watson None, united states

Easy registration

Tracy Ross Garcia united states

Love auto fill and easy checkout

gazale harris TEXAS, united states

Great

karlee Tumlinson None, united states

Jaymez Beaner None, united states

It’s good

See all reviews on shopperApproved.com

Customer Service and General Information

Looking for your documents?

Click here to locate your Certificate of Completion

Click here to locate your Driver Record

Customer Service Hours:

Mailing Address

Get Started

Customer Reviews

Lowest Price and shortest courses
available by law!

Defensive Driving Reviews

See for yourself

100% Accessible and convenient

Instant Certificate Download

DISMISS YOUR TICKET OR WE PAY IT
UP TO $250

What do we mean by 'up to' ?

Contact Us

Customer Service and General Information

Looking for your documents?

Click here to locate your Certificate of Completion

Click here to locate your Driver Record

Customer Service Hours:

Mailing Address

Get Started

Customer Reviews

Lowest Price and shortest courses available by law!

Defensive Driving Reviews

See for yourself

100% Accessible and convenient

Instant Certificate Download

DISMISS YOUR TICKET OR WE PAY IT UP TO $250

What do we mean by 'up to' ?

Guaranteed to dismiss your ticket or we’ll pay it for you

So what's the catch?

Lowest Price and shortest courses
available by law!

DISMISS YOUR TICKET OR WE PAY IT
UP TO $250