Contact Us

Mailing Address

DefensiveDriving.com®
11 Greenway Plaza
Suite 3150
Houston, TX 77046

Frequently Asked Questions
Here’s a list of questions about the course you might find helpful. It covers many items that come up before, during and after you take the course.

Ask a Question/Report a Problem
If the FAQ section doesn’t answer all your questions, or you are having a problem you can reach us directly through email. We’ll get back to you with an answer right away.

Track Your Certificate
Track delivery of your certificate via FedEx here.

Lowest Price and shortest courses
available by law!

Our text and video courses are Texas State approved.

By law, our course length is 6 hours. Our courses offer the required 5 hour study time and a 1 hour break.

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Defensive Driving Reviews

4.7/5

Out of 83,445 independent reviews

See for yourself

100% Accessible and convenient

You can start and stop the course at any time and take as long as you need to complete it

We are also one of the only course providers to offer mobile and tablet friendly programs

You have full control to study at a time and place that suits your needs!

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Instant Certificate Download

Download Your Certificate of Completion the moment you finish the course!

We also offer certificate delivery by standard mail or FedEx Next Day. Choose whatever option fits you best.

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DISMISS YOUR TICKET OR WE PAY IT
UP TO $250

We're so confident that you can dismiss your ticket with our service that we'll give you up to $250 if you don't.

What do we mean by 'up to' ?

We've been doing this a long time (since 2000 to be exact), so we know your ticket will be dismissed. But, in the unlikely event that it isn't, we'd like to contribute some cash toward it, up to a value of $250.

Basically, if your ticket is $250 or less, we'll give you the full value of your ticket, if it's more than that, we'll give you $250.

It's really that simple.

View the full terms and conditions

We cannot provide a refund if any of these scenarios are applicable:

- You do not successfully complete the course prior to your court deadline.
- You do not have court permission to take a defensive driving course to dismiss a ticket.
- You provide the court with documentation that is inaccurate, incomplete or late or you fail to pay court fees.

If you would like to request a refund please contact us.

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Customer Reviews

Defensivedriving.com has a ShopperApproved rating of 4.7 based on 95683 ratings and reviews.

★★★★★

Amanda United States

It's been easy and simple.

Omar TX, United States

Awesome, quick and easy experience.

Maximiliano United States

Simple to use. Clean UI

Jasmine TX, United States

It was a very easy process to start and an informative class

Marcus TX, United States

The overall experience is awesome and I would definitely recommend this to someone else if they need a defensive driving course to take. Plus, the price is good.

Skyler TX, United States

Easy to follow directions and the help line was very informative!

Carrie United States

Easy to navigate website.

Thomas United States

Simple and clear

John TX, United States

All very straight forward and essy.

Christian

Quick, Fast, & Easy

Cesar

Easy and simple to use.

Roope

Quick, fast and easy!

Diana United States

The course was very helpful and easy to follow. I highly recommended for anyone

Adrian United States

Easy and fast

Allison United States

Easy, simple course!

Brynwyn

Quick and easy!

Kimberly

Straight to the point, easy to navigate site.

Norma United States

The course will be quick and convenient to take from home.

Christina TX, United States

I would recommend you all to everyone over all the other course sites. There are no hidden fees, easy to navigate and same day certificate and driving record. Fantastic!!! Thank you!!

Barbara

Fast and easy

Travis TX, United States

It was quick and easy

James TX, United States

Very simple and easy to follow.

Thomas

So easy to use!

Alexandra

Easy to sign up!

Raylan

Fast & Easy

Jason

Quick and easy.

★★★★

Ronda United States

Clearly the system is set up for dismissing a ticket not so much for insurance discount. I had to call customer service and have them walk me through the process.

See all reviews on shopperApproved.com

Customer Service and General Information

Mailing Address

Get Started

Customer Reviews

Lowest Price and shortest courses
available by law!

Defensive Driving Reviews

See for yourself

100% Accessible and convenient

Instant Certificate Download

DISMISS YOUR TICKET OR WE PAY IT
UP TO $250

What do we mean by 'up to' ?

Contact Us

Customer Service and General Information

Mailing Address

Get Started

Customer Reviews

Lowest Price and shortest courses available by law!

Defensive Driving Reviews

See for yourself

100% Accessible and convenient

Instant Certificate Download

DISMISS YOUR TICKET OR WE PAY IT UP TO $250

What do we mean by 'up to' ?

Guaranteed to dismiss your ticket or we’ll pay it for you

So what's the catch?

Lowest Price and shortest courses
available by law!

DISMISS YOUR TICKET OR WE PAY IT
UP TO $250