Contact Us

Mailing Address

DefensiveDriving.com®
11 Greenway Plaza
Suite 3150
Houston, TX 77046

Frequently Asked Questions
Here’s a list of questions about the course you might find helpful. It covers many items that come up before, during and after you take the course.

Ask a Question/Report a Problem
If the FAQ section doesn’t answer all your questions, or you are having a problem you can reach us directly through email. We’ll get back to you with an answer right away.

Track Your Certificate
Track delivery of your certificate via FedEx here.

Lowest Price and shortest courses
available by law!

Our text and video courses are Texas State approved.

By law, our course length is 6 hours. Our courses offer the required 5 hour study time and a 1 hour break.

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Defensive Driving Reviews

4.7/5

Out of 114,051 independent reviews

See for yourself

100% Accessible and convenient

You can start and stop the course at any time and take as long as you need to complete it

We are also one of the only course providers to offer mobile and tablet friendly programs

You have full control to study at a time and place that suits your needs!

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Instant Certificate Download

Download Your Certificate of Completion the moment you finish the course!

We also offer certificate delivery by standard mail or FedEx Next Day. Choose whatever option fits you best.

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DISMISS YOUR TICKET OR WE PAY IT
UP TO $250

We're so confident that you can dismiss your ticket with our service that we'll give you up to $250 if you don't.

What do we mean by 'up to' ?

We've been doing this a long time (since 2000 to be exact), so we know your ticket will be dismissed. But, in the unlikely event that it isn't, we'd like to contribute some cash toward it, up to a value of $250.

Basically, if your ticket is $250 or less, we'll give you the full value of your ticket, if it's more than that, we'll give you $250.

It's really that simple.

View the full terms and conditions

We cannot provide a refund if any of these scenarios are applicable:

- You do not successfully complete the course prior to your court deadline.
- You do not have court permission to take a defensive driving course to dismiss a ticket.
- You provide the court with documentation that is inaccurate, incomplete or late or you fail to pay court fees.

If you would like to request a refund please contact us.

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Customer Reviews

Defensivedriving.com has a ShopperApproved rating of 4.7 based on 119425 ratings and reviews.

★★★★★

Siddharth Turaga TX, united states

Easy to navigate

Therese Ledesma united states

Love it, easy to follow.

Daniel Silva None, united states

Quick and easy

Lorin Taylor None, united states

My experience with DefenseDriving.com was great. Very easy to sign up. Highly recommend.

tracy elms None, united states

very easy

Britney English None, united states

Great

Raina ida Flanary-Ford None, united states

Thanks for making this process simple & not so difficult to understand.

Jennie TX, United States

Great experience

Thomas Reiff united states

The website is easy to navigate.

Leslie Holiday Texas, united states

Everything is simple! Just view the video and take your quiz on the video that you completed and wallah!

Tyler Homan United States

It's been very seamless and quite informational!

michelle perez None, united states

easy to use!

Gabrielle Jackson None, united states

Easy registration process

Ester Salazar None, united states

Easy to sign up for.

Taveres Burrows Jr None, united states

Really easy to sign up and love they have 2 different options for the class.

Victor Ledezma None, united states

See all reviews on shopperApproved.com

Customer Service and General Information

Looking for your documents?

Click here to locate your Certificate of Completion

Click here to locate your Driver Record

Customer Service Hours:

Mailing Address

Get Started

Customer Reviews

Lowest Price and shortest courses
available by law!

Defensive Driving Reviews

See for yourself

100% Accessible and convenient

Instant Certificate Download

DISMISS YOUR TICKET OR WE PAY IT
UP TO $250

What do we mean by 'up to' ?

Contact Us

Customer Service and General Information

Looking for your documents?

Click here to locate your Certificate of Completion

Click here to locate your Driver Record

Customer Service Hours:

Mailing Address

Get Started

Customer Reviews

Lowest Price and shortest courses available by law!

Defensive Driving Reviews

See for yourself

100% Accessible and convenient

Instant Certificate Download

DISMISS YOUR TICKET OR WE PAY IT UP TO $250

What do we mean by 'up to' ?

Guaranteed to dismiss your ticket or we’ll pay it for you

So what's the catch?

Lowest Price and shortest courses
available by law!

DISMISS YOUR TICKET OR WE PAY IT
UP TO $250