Contact Us

Customer Service Hours:

Monday – Friday: 8AM – 6PM
Saturday: 10AM – 7PM
Sunday: Closed

Frequently Asked Questions
Here’s a list of questions about the course you might find helpful. It covers many items that come up before, during and after you take the course.

Ask a Question/Report a Problem
If the FAQ section doesn’t answer all your questions, or you are having a problem you can reach us directly through email. We’ll get back to you with an answer right away.

Track Your Certificate
Track delivery of your certificate via FedEx here.

Lowest Price and shortest courses
available by law!

Our text and video courses are Texas State approved.

By law, our course length is 6 hours. Our courses offer the required 5 hour study time and a 1 hour break.

View more course details Ok, got it!

Defensive Driving Reviews

4.7/5

Out of 114,051 independent reviews

See for yourself

100% Accessible and convenient

You can start and stop the course at any time and take as long as you need to complete it

We are also one of the only course providers to offer mobile and tablet friendly programs

You have full control to study at a time and place that suits your needs!

View more course details Ok, got it!

Instant Certificate Download

Download Your Certificate of Completion the moment you finish the course!

We also offer certificate delivery by standard mail or FedEx Next Day. Choose whatever option fits you best.

View more course details Ok, got it!

DISMISS YOUR TICKET OR WE PAY IT
UP TO $250

We're so confident that you can dismiss your ticket with our service that we'll give you up to $250 if you don't.

What do we mean by 'up to' ?

We've been doing this a long time (since 2000 to be exact), so we know your ticket will be dismissed. But, in the unlikely event that it isn't, we'd like to contribute some cash toward it, up to a value of $250.

Basically, if your ticket is $250 or less, we'll give you the full value of your ticket, if it's more than that, we'll give you $250.

It's really that simple.

View the full terms and conditions

We cannot provide a refund if any of these scenarios are applicable:

- You do not successfully complete the course prior to your court deadline.
- You do not have court permission to take a defensive driving course to dismiss a ticket.
- You provide the court with documentation that is inaccurate, incomplete or late or you fail to pay court fees.

If you would like to request a refund please contact us.

Ok, got it!

Customer Reviews

Defensivedriving.com has a ShopperApproved rating of 4.6 based on 139514 ratings and reviews.

★★★★★

Americo Almaguer None, united states

Site has all the information needed and easy to follow.

Juan Garza Texas, united states

Great experience.

★★★

Rebecca Alarcon-Clybourn TX, united states

Timing is good and well explained.

Connor Ganann Texas, united states

Quick and easy, straightforward tests

LUZ JALAPA None, united states

GOOD

Theresa Harper None, united states

Quick easy

clarissa None, united states

good

Makaveli Martinez None, united states

it was simple and easy

Charles Rieb Texas, United States

Nice and easy

Abanoub Awad None, united states

Good

Hudson Yezak None, united states

Carlos Villarreal TEXAS, united states

Easy to understand and the quizzes are not that complicated

Albert Enkababian Texas, United States

Easy

Zachary Kluger None, united states

See all reviews on shopperApproved.com

Customer Service and General Information

Looking for your documents?

Click here to locate your Certificate of Completion

Click here to locate your Driver Record

Customer Service Hours:

Get Started

Customer Reviews

Lowest Price and shortest courses
available by law!

Defensive Driving Reviews

See for yourself

100% Accessible and convenient

Instant Certificate Download

DISMISS YOUR TICKET OR WE PAY IT
UP TO $250

What do we mean by 'up to' ?

Contact Us

Customer Service and General Information

Looking for your documents?

Click here to locate your Certificate of Completion

Click here to locate your Driver Record

Customer Service Hours:

Get Started

Customer Reviews

Lowest Price and shortest courses available by law!

Defensive Driving Reviews

See for yourself

100% Accessible and convenient

Instant Certificate Download

DISMISS YOUR TICKET OR WE PAY IT UP TO $250

What do we mean by 'up to' ?

Guaranteed to dismiss your ticket or we’ll pay it for you

So what's the catch?

Lowest Price and shortest courses
available by law!

DISMISS YOUR TICKET OR WE PAY IT
UP TO $250