Contact Us

Mailing Address

DefensiveDriving.com®
11 Greenway Plaza
Suite 3150
Houston, TX 77046

Frequently Asked Questions
Here’s a list of questions about the course you might find helpful. It covers many items that come up before, during and after you take the course.

Ask a Question/Report a Problem
If the FAQ section doesn’t answer all your questions, or you are having a problem you can reach us directly through email. We’ll get back to you with an answer right away.

Track Your Certificate
Track delivery of your certificate via FedEx here.

Lowest Price and shortest courses
available by law!

Our text and video courses are Texas State approved.

By law, our course length is 6 hours. Our courses offer the required 5 hour study time and a 1 hour break.

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Defensive Driving Reviews

4.7/5

Out of 83,445 independent reviews

See for yourself

100% Accessible and convenient

You can start and stop the course at any time and take as long as you need to complete it

We are also one of the only course providers to offer mobile and tablet friendly programs

You have full control to study at a time and place that suits your needs!

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Instant Certificate Download

Download Your Certificate of Completion the moment you finish the course!

We also offer certificate delivery by standard mail or FedEx Next Day. Choose whatever option fits you best.

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DISMISS YOUR TICKET OR WE PAY IT
UP TO $250

We're so confident that you can dismiss your ticket with our service that we'll give you up to $250 if you don't.

What do we mean by 'up to' ?

We've been doing this a long time (since 2000 to be exact), so we know your ticket will be dismissed. But, in the unlikely event that it isn't, we'd like to contribute some cash toward it, up to a value of $250.

Basically, if your ticket is $250 or less, we'll give you the full value of your ticket, if it's more than that, we'll give you $250.

It's really that simple.

View the full terms and conditions

We cannot provide a refund if any of these scenarios are applicable:

- You do not successfully complete the course prior to your court deadline.
- You do not have court permission to take a defensive driving course to dismiss a ticket.
- You provide the court with documentation that is inaccurate, incomplete or late or you fail to pay court fees.

If you would like to request a refund please contact us.

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Customer Reviews

Defensivedriving.com has a ShopperApproved rating of 4.7 based on 102497 ratings and reviews.

★★★★★

Taelyn United States

Very easy/simple

Kaylee TX, United States

Quick and easy

Steven

It was great!

Melany

Enjoyable videos

David

Quick and easy setup, great learning

Olivia

Very easy

kathleen

Stuart TX, United States

Easy sign up and all information is readily available. Found the site to be user friendly.

Jonathan

Fast easy and friendly.

Eliza

Quick and easy so far, so good!

Jake

Intuitive and simple interface. Great stuff.

Tracy TX, United States

perfect

Dalton United States

GREAT

Maddie TX, United States

super easy and quick

Priscilla

Smooth process

Rachel

Quick and Easy!

April

super quick and easy

Cynthia

Fast and easy

Rohan

This is quick and easy

Daniel

User friendliness, Easy to follow steps

Elsa TX, United States

Easy to navigate and access

Melvin

Fast

Latonya

Very quick

gerald United States

Great and easy

Margarita United States

Great courses. They are easy and very helpful.

Kendell

Right to the point!

Denise

Excellent instructions

Samantha TX, United States

pretty quick and easy

See all reviews on shopperApproved.com

Customer Service and General Information

Customer Service Hours:

Mailing Address

Get Started

Customer Reviews

Lowest Price and shortest courses
available by law!

Defensive Driving Reviews

See for yourself

100% Accessible and convenient

Instant Certificate Download

DISMISS YOUR TICKET OR WE PAY IT
UP TO $250

What do we mean by 'up to' ?

Contact Us

Customer Service and General Information

Customer Service Hours:

Mailing Address

Get Started

Customer Reviews

Lowest Price and shortest courses available by law!

Defensive Driving Reviews

See for yourself

100% Accessible and convenient

Instant Certificate Download

DISMISS YOUR TICKET OR WE PAY IT UP TO $250

What do we mean by 'up to' ?

Guaranteed to dismiss your ticket or we’ll pay it for you

So what's the catch?

Lowest Price and shortest courses
available by law!

DISMISS YOUR TICKET OR WE PAY IT
UP TO $250