How to Negotiate Your SiriusXM Rates when Your Trial is Over

Posted on by Defensive Driving Team | in Defensive Driving Tips

You have been happily enjoying your free trial of SiriusXM satellite radio that came with your new car, not thinking anything of it. Then one day you get a notice in the mail. Your service will be discontinued unless you continue to pay $14.49 per month. Man, right when you had all of your favorite stations memorized! But for almost $15 per month you can just deal with the regular radio. Times are tough. You could see spending half of that on it because you do enjoy the commercial free music. Oh well, it was fun while it lasted.

What if you could negotiate the price?

Yes, you read that right. You can negotiate the price of your satellite radio service. You are not the only person that isn’t willing to spend $15 a month on the service. And guess what, SiriusXM would rather have you pay something per month than nothing.

So how do I get a lower rate?

Negotiating can be hard, but it is definitely worth it once you get the savings that you want. With SiriusXM, negotiating is easier than you may think. First off, you will need your radio ID number. You can find this by turning to Channel 0 on your system. Next, give SiriusXM a call (1-866-635-2349). Follow the prompts to speak with a live operator. Once you get connected, the fun begins.

Start off your conversation by simply stating that you would like to discontinue your subscription. The next question they ask is always the same, “May I ask why you would like to cancel?” All you have to do is politely say that you are trying to cut costs and the satellite radio is not a necessity. And then be quiet. This is key. The next thing you will hear is the operator trying to offer you a lower price to keep you as a customer. If the first price offered is not to your liking, simply say no. They may try to offer you an even lower rate. You should probably take this one. Be gracious and thank them so much for working with you. You will be happy because you got a lower price, and they will think they did a great job by keeping you as a customer!

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