Customer Service-Who Cares?

Posted on by Defensive Driving Team | in Driver Safety For You & Your Family

Working in a 24/7 Call Center, we often have the pleasure of running into various personality types. My favorite is those who call expecting a customer service nightmare but by the end of the conversation are satisfied with the conversation and level of assistance they have received that they compliment all the staff and recommend us to a friend. Isn’t this the type of service that you would like to receive?

It is the service that I like to receive and the service that is provided by DefensiveDriving.com and its staff. In evaluation of our personal experiences, especially with major phone carriers, many companies do not care to understand the customer or provide clear answers in return of customer inquiries…..It is policy, policy, policy, despite that customer service departments are dealing with humans and real human emotions.

Many companies in the ticket dismissal industry advertise 24/7 customer service, as does DefensiveDriving.com; But there is a difference. DefensiveDriving.com always staffs employees in Houston, Texas to attend to student needs and assist in every facet of the ticket dismissal process. DefensiveDriving.com also has experience working with insurance agents for discounts for auto insurance.

Let’s face it, receiving a ticket is stressful. DefensiveDriving.com works hard to make the ticket dismissal process as pain-free as can be with an attentive customer service staff.

To make the best of your moving violation experience, contact us at DefensiveDriving.com. We are always excited to help our students!

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Customer Reviews

Defensivedriving.com has a ShopperApproved rating of 4.7 based on 81047 ratings and reviews.

Mike TX, United States
Easy to do
David TX, United States
Video options save a lot of time
Caleb
Over all it’s been very easy to deal with. So thanks
Fernando
sign up process is quick and simple!
Erica
Easy so far. I like the options
James
Easy and fast to sign up for.
hunter
easy set up
Octavio TX, United States
I enjoyed the intuitive ease of use.
Brooke
Easy to use
Laura
Simple and convenient.
Maria
user friendly
James
Easy website use
CLAIRE
Quick and to the point!
jaiden
quick and easy
Derek TX, United States
simple and fast
Aaron TX, United States
Two thumbs up!!!
Hope United States
Easy process
Jere
Great
Lindsay
easy and self explanatory
Francisco
best price
Garrett
Clear and simple explanations of the differences between the video and text course. Quick and straightforward registration and payment process.
Crystal
Very clear and easy to follow
Allyson
Quick and easy registration
James
quick
Nicholas
Awesome!
Ty
Very Easy to Register
John United States
It's a good resource
Haley TX, United States
It was simple, and easy to get my ticket from going on my record!
Bonnita United States
Great website
Baylee TX, United States
It's easy and self-explanatory
Timothy
Very Good!!
stephen
Easy to find and to work with. Site is very good.
Amanda
Easy to use
johnny
very professional
Allen
easy and fast
Michelle
Wonderful course
Baleigh TX, United States
very quick and easy to start the process and love the fact that you can complete at anytime on a desktop, or mobile device.
Rolando
really fast and smooth. love it
See all reviews on shopperApproved.com
Why DefensiveDriving.com
  • 20 Years in Business
  • Over 2 Million Customers Served
  • Highest Possible Better Business Bureau Rating
  • Award Winning Course