Customer Service-Who Cares?

Posted on by Defensive Driving Team | in Driver Safety For You & Your Family

Working in a 24/7 Call Center, we often have the pleasure of running into various personality types. My favorite is those who call expecting a customer service nightmare but by the end of the conversation are satisfied with the conversation and level of assistance they have received that they compliment all the staff and recommend us to a friend. Isn’t this the type of service that you would like to receive?

It is the service that I like to receive and the service that is provided by DefensiveDriving.com and its staff. In evaluation of our personal experiences, especially with major phone carriers, many companies do not care to understand the customer or provide clear answers in return of customer inquiries…..It is policy, policy, policy, despite that customer service departments are dealing with humans and real human emotions.

Many companies in the ticket dismissal industry advertise 24/7 customer service, as does DefensiveDriving.com; But there is a difference. DefensiveDriving.com always staffs employees in Houston, Texas to attend to student needs and assist in every facet of the ticket dismissal process. DefensiveDriving.com also has experience working with insurance agents for discounts for auto insurance.

Let’s face it, receiving a ticket is stressful. DefensiveDriving.com works hard to make the ticket dismissal process as pain-free as can be with an attentive customer service staff.

To make the best of your moving violation experience, contact us at DefensiveDriving.com. We are always excited to help our students!

|

Customer Reviews

Defensivedriving.com has a ShopperApproved rating of 4.7 based on 93912 ratings and reviews.

Ashlyn TX, United States
Very easy and simple to use!
Jazlyn United States
Quick and easy! 5 stars all the way around
Alfred
fast and simple
Ayisha TX, United States
Quick and easy
Jacob TX, United States
Great Program
Misty
Very quick and easy to do
Leonardo
Swift and concise
Patrick United States
Simple and easy
Charles
self-explanatory quick and easy love it!
Jordan
10/10
Rachelle TX, United States
Easy to register. Quick and painless :)
Steven TX, United States
Great experience
James United States
I had a great experience. It was easy to use and understand.
Tracy TX, United States
Easy to register! And convenient! Did the entire course all from my tablet.
Kenneth United States
Quick and easy to complete.
Ana TX, United States
Very user friendly
brian
easy and fast
Zipporah
it easy and very managable
bryan
Fast and reliable
SHAMMARA TX, United States
Never disappoints. I have had no trouble and it is easy to navigate the program.
Paul TX, United States
Great videos and informative!
Alexis United States
Really simple and fast
PIER
Easy way to get the Certificate
Maribell
Quick & easy so far.
Elizabeth TX, United States
This has been simple, straightforward and easy to follow instructions!
Karina
easy to use!
Marissa
Awesome!
Christopher
Fast and easy
See all reviews on shopperApproved.com
Why DefensiveDriving.com
  • 20 Years in Business
  • Over 2 Million Customers Served
  • Highest Possible Better Business Bureau Rating
  • Award Winning Course