Customer Service-Who Cares?

Posted on by Defensive Driving Team | in Driver Safety For You & Your Family

Working in a 24/7 Call Center, we often have the pleasure of running into various personality types. My favorite is those who call expecting a customer service nightmare but by the end of the conversation are satisfied with the conversation and level of assistance they have received that they compliment all the staff and recommend us to a friend. Isn’t this the type of service that you would like to receive?

It is the service that I like to receive and the service that is provided by DefensiveDriving.com and its staff. In evaluation of our personal experiences, especially with major phone carriers, many companies do not care to understand the customer or provide clear answers in return of customer inquiries…..It is policy, policy, policy, despite that customer service departments are dealing with humans and real human emotions.

Many companies in the ticket dismissal industry advertise 24/7 customer service, as does DefensiveDriving.com; But there is a difference. DefensiveDriving.com always staffs employees in Houston, Texas to attend to student needs and assist in every facet of the ticket dismissal process. DefensiveDriving.com also has experience working with insurance agents for discounts for auto insurance.

Let’s face it, receiving a ticket is stressful. DefensiveDriving.com works hard to make the ticket dismissal process as pain-free as can be with an attentive customer service staff.

To make the best of your moving violation experience, contact us at DefensiveDriving.com. We are always excited to help our students!

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Customer Reviews

Defensivedriving.com has a ShopperApproved rating of 4.7 based on 102497 ratings and reviews.

Taelyn United States
Very easy/simple
Kaylee TX, United States
Quick and easy
Steven
It was great!
Melany
Enjoyable videos
David
Quick and easy setup, great learning
Olivia
Very easy
kathleen
Quick and easy
Stuart TX, United States
Easy sign up and all information is readily available. Found the site to be user friendly.
Jonathan
Fast easy and friendly.
Eliza
Quick and easy so far, so good!
Jake
Intuitive and simple interface. Great stuff.
Tracy TX, United States
perfect
Dalton United States
GREAT
Maddie TX, United States
super easy and quick
Priscilla
Smooth process
Rachel
Quick and Easy!
April
super quick and easy
Cynthia
Fast and easy
Rohan
This is quick and easy
Daniel
User friendliness, Easy to follow steps
Elsa TX, United States
Easy to navigate and access
Melvin
Fast
Latonya
Very quick
gerald United States
Great and easy
Margarita United States
Great courses. They are easy and very helpful.
Kendell
Right to the point!
Denise
Excellent instructions
Samantha TX, United States
pretty quick and easy
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Why DefensiveDriving.com
  • 20 Years in Business
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