Customer Service-Who Cares?

Posted on by Defensive Driving | in Driver Safety For You & Your Family

Working in a 24/7 Call Center, we often have the pleasure of running into various personality types. My favorite is those who call expecting a customer service nightmare but by the end of the conversation are satisfied with the conversation and level of assistance they have received that they compliment all the staff and recommend us to a friend. Isn’t this the type of service that you would like to receive?

It is the service that I like to receive and the service that is provided by DefensiveDriving.com and its staff. In evaluation of our personal experiences, especially with major phone carriers, many companies do not care to understand the customer or provide clear answers in return of customer inquiries…..It is policy, policy, policy, despite that customer service departments are dealing with humans and real human emotions.

Many companies in the ticket dismissal industry advertise 24/7 customer service, as does DefensiveDriving.com; But there is a difference. DefensiveDriving.com always staffs employees in Houston, Texas to attend to student needs and assist in every facet of the ticket dismissal process. DefensiveDriving.com also has experience working with insurance agents for discounts for auto insurance.

Let’s face it, receiving a ticket is stressful. DefensiveDriving.com works hard to make the ticket dismissal process as pain-free as can be with an attentive customer service staff.

To make the best of your moving violation experience, contact us at DefensiveDriving.com. We are always excited to help our students!

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Customer Reviews

Defensivedriving.com has a ShopperApproved rating of 4.7 based on 119309 ratings and reviews.

Siddharth Turaga TX, united states
Easy to navigate
Therese Ledesma united states
Love it, easy to follow.
Britney English None, united states
Great
tracy elms None, united states
very easy
Lorin Taylor None, united states
My experience with DefenseDriving.com was great. Very easy to sign up. Highly recommend.
Daniel Silva None, united states
Quick and easy
Raina ida Flanary-Ford None, united states
Thanks for making this process simple & not so difficult to understand.
Jennie TX, United States
Great experience
Thomas Reiff united states
The website is easy to navigate.
Leslie Holiday Texas, united states
Everything is simple! Just view the video and take your quiz on the video that you completed and wallah!
Tyler Homan United States
It's been very seamless and quite informational!
Gabrielle Jackson None, united states
Easy registration process
Taveres Burrows Jr None, united states
Really easy to sign up and love they have 2 different options for the class.
Ester Salazar None, united states
Easy to sign up for.
michelle perez None, united states
easy to use!
Victor Ledezma None, united states
Great
Ali Texas , united states
The process was simple and fast! Enjoyed it
caleb walters TEXAS, united states
Great course. Very eye opening
Rajesh Tumpala Texas, united states
Good
Lauren Potter None, united states
Easy to use
Linda Toombs None, united states
Easy
Joshua Hatch None, united states
Great
Dakota Kinzley Texas, united states
Very easy to set up and accomplish
Tom Knox Tx, united states
It was interesting and interesting informative.
Cassandra Hammond united states
Awesome
Alexandru Didea None, united states
So far good - sign up for online class was easy.
Christina Mata None, united states
Quick & easy
Juventino Franco None, united states
very good experience
See all reviews on shopperApproved.com
Why DefensiveDriving.com
  • 20 Years in Business
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