Customer Service-Who Cares?

Posted on by Defensive Driving | in Driver Safety For You & Your Family

Working in a 24/7 Call Center, we often have the pleasure of running into various personality types. My favorite is those who call expecting a customer service nightmare but by the end of the conversation are satisfied with the conversation and level of assistance they have received that they compliment all the staff and recommend us to a friend. Isn’t this the type of service that you would like to receive?

It is the service that I like to receive and the service that is provided by DefensiveDriving.com and its staff. In evaluation of our personal experiences, especially with major phone carriers, many companies do not care to understand the customer or provide clear answers in return of customer inquiries…..It is policy, policy, policy, despite that customer service departments are dealing with humans and real human emotions.

Many companies in the ticket dismissal industry advertise 24/7 customer service, as does DefensiveDriving.com; But there is a difference. DefensiveDriving.com always staffs employees in Houston, Texas to attend to student needs and assist in every facet of the ticket dismissal process. DefensiveDriving.com also has experience working with insurance agents for discounts for auto insurance.

Let’s face it, receiving a ticket is stressful. DefensiveDriving.com works hard to make the ticket dismissal process as pain-free as can be with an attentive customer service staff.

To make the best of your moving violation experience, contact us at DefensiveDriving.com. We are always excited to help our students!

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Customer Reviews

Defensivedriving.com has a ShopperApproved rating of 4.6 based on 134969 ratings and reviews.

Thomas Sowell None, united states
Good
Vanessa Barrera
Easy and managable
Galiguer Manjarrez united states
it was efficient
Sallie Elliott TEXAS, united states
So far easy site to navigate
Mario Navarro Gonzalez Texas, united states
Thanks
Jose Gonzalez None, united states
super easy to start and very upfront
Channing Quincy None, united states
Good
Faith Edwin iyoha None, united states
it was easy and fast
AMITAVA CHATTERJEE None, united states
Good
Payton Cummings None, united states
Quick and easy
Stephanie DeSandro None, united states
Easy to use and pay.
Marc Meza None, united states
Fast and easy
Syed Ahmed None, united states
Simple and easy
Michael Meadows None, united states
Good
Barbara Cespedes Texas, united states
Greato
Gary Flores TX, United States
Registration was easy. But I am unable to get video to work.
Stephen Vasquez None, united states
Good so far. Should have survey at end of course.
Robert Arriaga Texas, United states
Good
JAMIE THIBODAUX Texas, United States
Signing up was easy, I'm about to take my course now!
Angel Memije Monge None, united states
its okay
Conrad Denton None, united states
You guys are awesome!
timothy stout united states
It's good
Michael Borrego None, united states
So far so good. Hope it goes pretty quick.
Marlin Foster None, united states
great job
Jamia Benjamin Texas, united states
Good
Ediover Lacle Garland tx , united states
Excelente
Sidney Smith None, united states
SIgning up was easy
John Simpson None, united states
Easy to use.
Eric Talley None, united states
It seems very easy and straight forward
Jackson Herber None, united states
Simple
Catherine Kong None, united states
Easy
BRIANNA ALLEMAN TX, united states
Easy to use and follow along.
Rhonie Robin united states
Smooth
Ashley Burch Texas , united states
It's cheap and good
Guillermina Hernandez None, united states
excellent
Rachel Maxted None, united states
Great
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Why DefensiveDriving.com
  • 20 Years in Business
  • Over 2 Million Customers Served
  • Highest Possible Better Business Bureau Rating
  • Award Winning Course