Customer Service-Who Cares?

Posted on by Defensive Driving | in Driver Safety For You & Your Family

Working in a 24/7 Call Center, we often have the pleasure of running into various personality types. My favorite is those who call expecting a customer service nightmare but by the end of the conversation are satisfied with the conversation and level of assistance they have received that they compliment all the staff and recommend us to a friend. Isn’t this the type of service that you would like to receive?

It is the service that I like to receive and the service that is provided by DefensiveDriving.com and its staff. In evaluation of our personal experiences, especially with major phone carriers, many companies do not care to understand the customer or provide clear answers in return of customer inquiries…..It is policy, policy, policy, despite that customer service departments are dealing with humans and real human emotions.

Many companies in the ticket dismissal industry advertise 24/7 customer service, as does DefensiveDriving.com; But there is a difference. DefensiveDriving.com always staffs employees in Houston, Texas to attend to student needs and assist in every facet of the ticket dismissal process. DefensiveDriving.com also has experience working with insurance agents for discounts for auto insurance.

Let’s face it, receiving a ticket is stressful. DefensiveDriving.com works hard to make the ticket dismissal process as pain-free as can be with an attentive customer service staff.

To make the best of your moving violation experience, contact us at DefensiveDriving.com. We are always excited to help our students!

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Customer Reviews

Defensivedriving.com has a ShopperApproved rating of 4.6 based on 131590 ratings and reviews.

Ashley Cole united states
Easy to setup and learn
Fabian Gross None, united states
Very quick and easy to follow
Dustin White None, united states
Awesome
Destinee Henderson None, united states
everything is self explanatory
Alexandra Rodriguez None, united states
Cheap and hopefully quick
Belsa Janette Rios None, united states
It has been super easy to register.
Abdalla Seni None, united states
Perfect
Samuel Rodarte united states
Quick
Karsten Paladini Texas, united states
It was great
Jillian Granstaff None, united states
great
Robert Briseno None, united states
Good
David Unger united states
Very complete
AKASH HASSAN None, united states
I love this defensive driving course here! 5/5 definitely recommend for everyone!
William Dempsey None, united states
Helpful
William Leavelle Jr. None, united states
Easy to access the course
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