Customer Service-Who Cares?

Posted on by Defensive Driving | in Driver Safety For You & Your Family

Working in a 24/7 Call Center, we often have the pleasure of running into various personality types. My favorite is those who call expecting a customer service nightmare but by the end of the conversation are satisfied with the conversation and level of assistance they have received that they compliment all the staff and recommend us to a friend. Isn’t this the type of service that you would like to receive?

It is the service that I like to receive and the service that is provided by DefensiveDriving.com and its staff. In evaluation of our personal experiences, especially with major phone carriers, many companies do not care to understand the customer or provide clear answers in return of customer inquiries…..It is policy, policy, policy, despite that customer service departments are dealing with humans and real human emotions.

Many companies in the ticket dismissal industry advertise 24/7 customer service, as does DefensiveDriving.com; But there is a difference. DefensiveDriving.com always staffs employees in Houston, Texas to attend to student needs and assist in every facet of the ticket dismissal process. DefensiveDriving.com also has experience working with insurance agents for discounts for auto insurance.

Let’s face it, receiving a ticket is stressful. DefensiveDriving.com works hard to make the ticket dismissal process as pain-free as can be with an attentive customer service staff.

To make the best of your moving violation experience, contact us at DefensiveDriving.com. We are always excited to help our students!

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Customer Reviews

Defensivedriving.com has a ShopperApproved rating of 4.7 based on 120421 ratings and reviews.

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Quick and easy
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easy to navigate
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love it so much
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Quick and easy
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Quick and easy
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Super easy to use!!
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Love auto fill and easy checkout
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it's been easy and nice to work through. the videos can be engaging and customer services and support work well and help quickly.
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GOOD
E.S. TX, United States
Everything's great.
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It's the best
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nice website, easy to manuever
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Always my go-to!
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Easy and straightforward
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convenient
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Defensive Driving Course for myself is what I need and very helpful to sign up for myself.
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GOOD OVERALL EXPERIENCE
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easy to navigate
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It was simple
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Very easy and straightforward process
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Fast and easy registration
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great
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Easy to Register
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Quick and easy!!!!
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Quick and easy
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Easy and quick
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easy to register
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Easy to use
Amanda Clark Texas, united states
Easy Access
Tyler Solis None, united states
Quick and easy
Mustafa Al-Baidhani
Smooth process
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Why DefensiveDriving.com
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