Customer Service-Who Cares?

Posted on by Defensive Driving | in Driver Safety For You & Your Family

Working in a 24/7 Call Center, we often have the pleasure of running into various personality types. My favorite is those who call expecting a customer service nightmare but by the end of the conversation are satisfied with the conversation and level of assistance they have received that they compliment all the staff and recommend us to a friend. Isn’t this the type of service that you would like to receive?

It is the service that I like to receive and the service that is provided by DefensiveDriving.com and its staff. In evaluation of our personal experiences, especially with major phone carriers, many companies do not care to understand the customer or provide clear answers in return of customer inquiries…..It is policy, policy, policy, despite that customer service departments are dealing with humans and real human emotions.

Many companies in the ticket dismissal industry advertise 24/7 customer service, as does DefensiveDriving.com; But there is a difference. DefensiveDriving.com always staffs employees in Houston, Texas to attend to student needs and assist in every facet of the ticket dismissal process. DefensiveDriving.com also has experience working with insurance agents for discounts for auto insurance.

Let’s face it, receiving a ticket is stressful. DefensiveDriving.com works hard to make the ticket dismissal process as pain-free as can be with an attentive customer service staff.

To make the best of your moving violation experience, contact us at DefensiveDriving.com. We are always excited to help our students!

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Customer Reviews

Defensivedriving.com has a ShopperApproved rating of 4.7 based on 129657 ratings and reviews.

Isabella Villarreal united states
great
Jose Picazo united states
This is great stuff, very informative and packed with life lessons. Overall great stuff
stephanie soto None, united states
quick and easy
bella Helmick None, united states
its great
Randy Lewis None, united states
Quick & easy.
Kimberly Hunter None, united states
It’s easy.
Delfino Cerda Jr None, united states
Quick & easy to navigate
Juan Garza None, united states
It's fast and easy
David Wilson united states
Very easy to sign up
marco diaz TX, united states
Great experience, everything is organized and easy to figure out.
Sara Renfro united states
Great
Ralph Gallini None, united states
Good experience so far. I am not trying to get a ticket dismissed. Just need this course to lower my auto insurance.
Chris Brown None, united states
Bette than paying the ticked
Elijah Amaro None, united states
Quick and easy.
Rosanny Rivero united states
Muy fácil y práctico
Jonathan TX, United States
good.
Lucia Ann Magada None, united states
Easy to understand and access.
Caitlin Lopez None, united states
good so far!
See all reviews on shopperApproved.com
Why DefensiveDriving.com
  • 20 Years in Business
  • Over 2 Million Customers Served
  • Highest Possible Better Business Bureau Rating
  • Award Winning Course