Customer Service-Who Cares?

Posted on by Defensive Driving | in Driver Safety For You & Your Family

Working in a 24/7 Call Center, we often have the pleasure of running into various personality types. My favorite is those who call expecting a customer service nightmare but by the end of the conversation are satisfied with the conversation and level of assistance they have received that they compliment all the staff and recommend us to a friend. Isn’t this the type of service that you would like to receive?

It is the service that I like to receive and the service that is provided by DefensiveDriving.com and its staff. In evaluation of our personal experiences, especially with major phone carriers, many companies do not care to understand the customer or provide clear answers in return of customer inquiries…..It is policy, policy, policy, despite that customer service departments are dealing with humans and real human emotions.

Many companies in the ticket dismissal industry advertise 24/7 customer service, as does DefensiveDriving.com; But there is a difference. DefensiveDriving.com always staffs employees in Houston, Texas to attend to student needs and assist in every facet of the ticket dismissal process. DefensiveDriving.com also has experience working with insurance agents for discounts for auto insurance.

Let’s face it, receiving a ticket is stressful. DefensiveDriving.com works hard to make the ticket dismissal process as pain-free as can be with an attentive customer service staff.

To make the best of your moving violation experience, contact us at DefensiveDriving.com. We are always excited to help our students!

|

Customer Reviews

Defensivedriving.com has a ShopperApproved rating of 4.7 based on 113114 ratings and reviews.

Rosalinda Orta Tx, united states
quick and easy
Krystal Jackson united states
Quick registration and a plethora of information
Randy Page Jr united states
Good experience
Katy TX, United States
Its easy and informative!
Emir Nasufi None, united states
amazing
Warrick Walker-Williams None, united states
Super easy
Robert Harrell None, united states
Great
Tatum Tx, united states
Awesome
Laila Williams Texas , united states
It was good and easy
Dan TX, United States
Very engaging
Isaias Pesina united states
Helpful
Lauren Taylor Texas, united states
Good experience overall
John Bates TX, united states
Easy to follow instructions.
chloe stevens united states
It's been an easy and cheap experience!
Jose Rodriguez united states
It was quick, easy and very user friendly
Jonathan Ruvalcaba None, united states
Everything is easy
Cole Yarbrough None, united states
So far it’s been a smooth process
Melanie Kaiser None, united states
quick and easy
Sabrina Narvaez None, united states
Great
Kelli Ashton None, united states
it has been fast
John Heath None, united states
Straight Forward
Jennifer Medina None, united states
easy
Samuel Ibarra None, united states
Love it
ryan kempisty united states
easy
See all reviews on shopperApproved.com
Why DefensiveDriving.com
  • 20 Years in Business
  • Over 2 Million Customers Served
  • Highest Possible Better Business Bureau Rating
  • Award Winning Course