Customer Service-Who Cares?

Posted on by Defensive Driving | in Driver Safety For You & Your Family

Working in a 24/7 Call Center, we often have the pleasure of running into various personality types. My favorite is those who call expecting a customer service nightmare but by the end of the conversation are satisfied with the conversation and level of assistance they have received that they compliment all the staff and recommend us to a friend. Isn’t this the type of service that you would like to receive?

It is the service that I like to receive and the service that is provided by DefensiveDriving.com and its staff. In evaluation of our personal experiences, especially with major phone carriers, many companies do not care to understand the customer or provide clear answers in return of customer inquiries…..It is policy, policy, policy, despite that customer service departments are dealing with humans and real human emotions.

Many companies in the ticket dismissal industry advertise 24/7 customer service, as does DefensiveDriving.com; But there is a difference. DefensiveDriving.com always staffs employees in Houston, Texas to attend to student needs and assist in every facet of the ticket dismissal process. DefensiveDriving.com also has experience working with insurance agents for discounts for auto insurance.

Let’s face it, receiving a ticket is stressful. DefensiveDriving.com works hard to make the ticket dismissal process as pain-free as can be with an attentive customer service staff.

To make the best of your moving violation experience, contact us at DefensiveDriving.com. We are always excited to help our students!

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Customer Reviews

Defensivedriving.com has a ShopperApproved rating of 4.6 based on 139514 ratings and reviews.

Americo Almaguer None, united states
Site has all the information needed and easy to follow.
Juan Garza Texas, united states
Great experience.
Rebecca Alarcon-Clybourn TX, united states
Timing is good and well explained.
Connor Ganann Texas, united states
Quick and easy, straightforward tests
LUZ JALAPA None, united states
GOOD
Theresa Harper None, united states
Quick easy
clarissa None, united states
good
Makaveli Martinez None, united states
it was simple and easy
Charles Rieb Texas, United States
Nice and easy
Abanoub Awad None, united states
Good
Hudson Yezak None, united states
good
Carlos Villarreal TEXAS, united states
Easy to understand and the quizzes are not that complicated
Albert Enkababian Texas, United States
Easy
Zachary Kluger None, united states
Easy
See all reviews on shopperApproved.com
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