Customer Service-Who Cares?

Posted on by Defensive Driving Team | in Driver Safety For You & Your Family

Working in a 24/7 Call Center, we often have the pleasure of running into various personality types. My favorite is those who call expecting a customer service nightmare but by the end of the conversation are satisfied with the conversation and level of assistance they have received that they compliment all the staff and recommend us to a friend. Isn’t this the type of service that you would like to receive?

It is the service that I like to receive and the service that is provided by DefensiveDriving.com and its staff. In evaluation of our personal experiences, especially with major phone carriers, many companies do not care to understand the customer or provide clear answers in return of customer inquiries…..It is policy, policy, policy, despite that customer service departments are dealing with humans and real human emotions.

Many companies in the ticket dismissal industry advertise 24/7 customer service, as does DefensiveDriving.com; But there is a difference. DefensiveDriving.com always staffs employees in Houston, Texas to attend to student needs and assist in every facet of the ticket dismissal process. DefensiveDriving.com also has experience working with insurance agents for discounts for auto insurance.

Let’s face it, receiving a ticket is stressful. DefensiveDriving.com works hard to make the ticket dismissal process as pain-free as can be with an attentive customer service staff.

To make the best of your moving violation experience, contact us at DefensiveDriving.com. We are always excited to help our students!

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Customer Reviews

Defensivedriving.com has a ShopperApproved rating of 4.7 based on 95789 ratings and reviews.

Amanda United States
It's been easy and simple.
Omar TX, United States
Awesome, quick and easy experience.
Maximiliano United States
Simple to use. Clean UI
Jasmine TX, United States
It was a very easy process to start and an informative class
Marcus TX, United States
The overall experience is awesome and I would definitely recommend this to someone else if they need a defensive driving course to take. Plus, the price is good.
Skyler TX, United States
Easy to follow directions and the help line was very informative!
Carrie United States
Easy to navigate website.
Thomas United States
Simple and clear
John TX, United States
All very straight forward and essy.
Christian
Quick, Fast, & Easy
Cesar
Easy and simple to use.
Roope
Quick, fast and easy!
Diana United States
The course was very helpful and easy to follow. I highly recommended for anyone
Adrian United States
Easy and fast
Allison United States
Easy, simple course!
Brynwyn
Quick and easy!
Kimberly
Straight to the point, easy to navigate site.
Norma United States
The course will be quick and convenient to take from home.
Christina TX, United States
I would recommend you all to everyone over all the other course sites. There are no hidden fees, easy to navigate and same day certificate and driving record. Fantastic!!! Thank you!!
Barbara
Fast and easy
Travis TX, United States
It was quick and easy
James TX, United States
Very simple and easy to follow.
Thomas
So easy to use!
Alexandra
Easy to sign up!
Raylan
Fast & Easy
Jason
Quick and easy.
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Why DefensiveDriving.com
  • 20 Years in Business
  • Over 2 Million Customers Served
  • Highest Possible Better Business Bureau Rating
  • Award Winning Course