Customer Service-Who Cares?

Posted on by Defensive Driving Team | in Driver Safety For You & Your Family

Working in a 24/7 Call Center, we often have the pleasure of running into various personality types. My favorite is those who call expecting a customer service nightmare but by the end of the conversation are satisfied with the conversation and level of assistance they have received that they compliment all the staff and recommend us to a friend. Isn’t this the type of service that you would like to receive?

It is the service that I like to receive and the service that is provided by DefensiveDriving.com and its staff. In evaluation of our personal experiences, especially with major phone carriers, many companies do not care to understand the customer or provide clear answers in return of customer inquiries…..It is policy, policy, policy, despite that customer service departments are dealing with humans and real human emotions.

Many companies in the ticket dismissal industry advertise 24/7 customer service, as does DefensiveDriving.com; But there is a difference. DefensiveDriving.com always staffs employees in Houston, Texas to attend to student needs and assist in every facet of the ticket dismissal process. DefensiveDriving.com also has experience working with insurance agents for discounts for auto insurance.

Let’s face it, receiving a ticket is stressful. DefensiveDriving.com works hard to make the ticket dismissal process as pain-free as can be with an attentive customer service staff.

To make the best of your moving violation experience, contact us at DefensiveDriving.com. We are always excited to help our students!

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Customer Reviews

Defensivedriving.com has a ShopperApproved rating of 4.7 based on 83865 ratings and reviews.

Tiffany TX, United States
Easy registration.
Harish TX, United States
Simple, easy and fast
Ericka TX, United States
Great
Akeem TX, United States
It's great!
Julie
Easy to register and a great price!
David
Easy to follow
SHAMMARA
Very easy to get everything required for ticket dismissals.
Vicky
I have done the test online before and it was quick and easy.
Isaias
Great so far
Baleigh
It is great!
Joshua
Simple, straightforward, and not difficult to understand.
James United States
Easy to register. Like two different options of course format
Toni United States
Easy to navigate/understand and quick response time
Michael TX, United States
Super easy to sign up and very informative.
Brenda United States
quick easy to navigate
HALEY United States
Fast and easy!
Marvin United States
Amazing
Darian
Very easy to navigate
Troy
Smooth
Robyn
Easy
Hector
Excellent
Anthony
Easy
Jeffrey
Getting signed up was fast and easy
Stacey United States
It was an easy course to follow
Sandra TX, United States
It was very easy to use
Aaron TX, United States
It was quick and simple to complete.
Juan TX, United States
Quick and easy way to get a defensive driving certificate.
John
So far easy and simple !
Feris
really easy and user friendly
Garrett
Good course
Denise
Great!
Jose
Thanks for the help!
Eduardo
Fast, simple and convenient
Melissa
great and easy.
See all reviews on shopperApproved.com
Why DefensiveDriving.com
  • 20 Years in Business
  • Over 2 Million Customers Served
  • Highest Possible Better Business Bureau Rating
  • Award Winning Course