Customer Service-Who Cares?

Posted on by Defensive Driving | in Driver Safety For You & Your Family

Working in a 24/7 Call Center, we often have the pleasure of running into various personality types. My favorite is those who call expecting a customer service nightmare but by the end of the conversation are satisfied with the conversation and level of assistance they have received that they compliment all the staff and recommend us to a friend. Isn’t this the type of service that you would like to receive?

It is the service that I like to receive and the service that is provided by DefensiveDriving.com and its staff. In evaluation of our personal experiences, especially with major phone carriers, many companies do not care to understand the customer or provide clear answers in return of customer inquiries…..It is policy, policy, policy, despite that customer service departments are dealing with humans and real human emotions.

Many companies in the ticket dismissal industry advertise 24/7 customer service, as does DefensiveDriving.com; But there is a difference. DefensiveDriving.com always staffs employees in Houston, Texas to attend to student needs and assist in every facet of the ticket dismissal process. DefensiveDriving.com also has experience working with insurance agents for discounts for auto insurance.

Let’s face it, receiving a ticket is stressful. DefensiveDriving.com works hard to make the ticket dismissal process as pain-free as can be with an attentive customer service staff.

To make the best of your moving violation experience, contact us at DefensiveDriving.com. We are always excited to help our students!

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Customer Reviews

Defensivedriving.com has a ShopperApproved rating of 4.7 based on 123219 ratings and reviews.

Harleigh Sumrow united states
Easy and simple so far
Amber Brown Texas , united states
Very helpful
Miguel Teveni None, united states
quick and easy
Kathryn Johnson None, united states
quick and easy so far
Sheldon Hardwell Texas, united states
Easy to understand
Michael Thomas None, united states
Quick and easy
Jaime Barrera None, united states
Easy.
Jerome Parker II None, united states
great
Rhonda Hernandez None, united states
Easy to register and able to compete course in my available time .
Luis Sanchez None, united states
Good
Tania Saleem Tx, united states
Good
Kevin Guevara Texas , united states
Great experience, good courses
ELIZABETH S ETHERIDGE None, united states
fast easy to follow..
Francois Newkirk Texas , united states
Everything went good.
OSCAR ROMO None, united states
awesome
Maryam Shishesaz None, united states
It was great
Karen Coursey None, united states
Quick and easy sign up
Colby Forster Texas, united states
Used it before. Simple and straightforward
Kristi Geishauser Tx, united states
Great so far
Jasmine Redeaux Texas, united states
Very hands on, it explained everything from beginning to end, I would highly recommend.
Luis Ordaz None, united states
nice course
Vidal Hinojosa None, united states
quick
Tihomir Krtalic Texas, united states
Perfect
Mark Anthony Morales Texas, united states
Great service
Hayden Cooke None, united states
Great and easy
See all reviews on shopperApproved.com
Why DefensiveDriving.com
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