24/7 Customer Service (713) 488-4000
24/7 Customer Service: (713) 488-4000

FAQ

These answers are specific to use in the state of California. Answers for other states can be found here.

 

  1. What are the benefits of taking a course through DefensiveDriving.com?
  2. Can I take this course on my Smartphone?
  3. Can I begin the course from one computer and resume from another?
  4. Is the course 100% over the internet?
  5. How long will it take me to complete this course?
  6. How do I receive a Completion Receipt?
  7. Is 24 hour assistance available?
  8. Is this course licensed for masking a violation?
  9. What should I do if my mobile device has problems while taking the course?

 

  1. What are the benefits of taking a course through DefensiveDriving.com?
    DefensiveDriving.com has been a leader in the driver safety industry and the #1 rated defensive driving school online since 2000. Our course is licensed by the state to be used for masking a traffic violation (in accordance with 1808.7 V.C.) and insurance premium discounts. We offer the shortest course and the lowest price allowed by law! DefensiveDriving.com’s mission is to educate and promote safe drivers by informing them of driving trends, dangerous maneuvers and rules of the road.

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  2. Can I take this course on my Smartphone?
    Our defensive driving course is smart phone and tablet friendly on most devices. Anywhere you can access the internet via your mobile or tablet device, you can take our course! The flexibility of the course allows you the option to view part of the course from a mobile device, log off and resume the course from an office or home computer.

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  3. Can I begin the course from one computer and resume from another?
    Yes. You may begin the course on one computer and resume it from a different computer. The course will automatically keep track of your progress, so when you log back into the course you will pick up where you left off.

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  4. Is the course 100% over the internet?
    Yes. You take the entire course on the Internet via your computer, tablet or smart phone.

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  5. How long will it take me to complete this course?
    We offer the shortest course allowed by law in each state. Course lengths vary from state to state, however typically they are 4, 6, or 8 hours in length. You can start and stop the course at anytime.

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  6. How do I receive a Completion Receipt?
    After completing your course the Completion Receipt will be electronically submitted directly to the DMV. You will receive a copy of your Completion Receipt, which can be sent to your insurance company to receive a discount.

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  7. Is 24 hour assistance available?
    Yes. DefensiveDriving.com has licensed instructors and technical support available 24 hours a day, 7 days a week. For assistance, call our toll-free help line at (866) 303-9984.

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  8. Is this course licensed for masking a violation?
    Yes, our courses are licensed by the State of California for masking a violation in accordance with 1808.7 V.C.

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  9. What should I do if my mobile device has problems while taking the course?
    Please call our live customer support to troubleshoot or log off and take the course from your desktop computer.

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Why DefensiveDriving.com
  • 15 Years in Business
  • Over 2 Million Customers Served
  • Highest Possible Better Business Bureau Rating
  • Award Winning Course